Job#: 3037173

Job Description:

Technical Service Specialist

Apex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Service Specialist with a strong background in onsite testing, analysis, and monitoring of fluid systems. to place at our client.

Client: Chemical Corporation

Terms: 6-month contract

Location: Field – Ontario | Southwestern, ON

Position Summary:

The Technical Service Specialist I provides on-site technical support at customer facilities, ensuring optimal performance of fluid and process systems through routine testing, monitoring, and maintenance. The role works independently with minimal supervision, delivering accurate reporting, system optimization, and issue resolution to support operational uptime and customer satisfaction. This position requires frequent travel (approximately 75–100%) to customer sites to perform daily service activities and support continuous improvement initiatives.

Job Accountabilities:

• The Technical Service Specialist I is responsible for performing on-site testing, analysis, and maintenance of customer fluid systems to ensure quality, performance, and compliance with operational standards. The role collects and records process data, prepares routine reports, and maintains fluid and equipment conditions through top-ups, filtration, and preventive maintenance activities. This position identifies process improvements, supports cost-in-use reduction initiatives, and contributes to customer presentations highlighting savings and optimization opportunities.

• Key responsibilities include: Conducting daily testing, monitoring, and documentation of fluid systems to maintain performance within specifications. Performing preventive maintenance and system adjustments to ensure uptime targets are met. Identifying, documenting, and implementing approved process improvements or savings initiatives. Training customer personnel on standard operating procedures for proper product use and system management. Supporting sales or technical surveys and assisting in developing proposals for system improvements. Collaborating with internal teams and customer stakeholders to resolve issues within defined service levels. Maintaining compliance with safety, environmental, and company policies while ensuring accurate recordkeeping and data integrity. The role contributes directly to customer satisfaction, continuous improvement, and delivery of measurable operational value at customer locations.

Education, Experience, Skills & Competencies:

• Bachelor’s Degree required in Chemistry, Engineering, or any relevant business related area.
• Minimum of 1 year related industry experience required.
• experience with a refractometer
• Customer Focus – Dedicated to meeting customer expectations and requirements.
• Results Driven – Holds self and others accountable for achieving performance objectives.
• Ability to work independently and/or with minimal supervision.
• Communications skills – Written, verbal and active listening.
• Proficient in English – Written and spoken.
• Must have basic working knowledge of Microsoft Office.

Interview Process: Tuesday 06/09. There will be 1 round of interviews.

This a great opportunity to join a leading household brand and continue your career in the ecommerce domain. Be a part of a great work environment with a very well organized team and colleagues who will help you succeed.

This is a position that impacts the business enterprise wide with great opportunity for career growth within the business.

If you are not a 99% match to the above, and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests. 

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EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.