Job#: 3037565

Job Description:

Job Title: QA Analyst

Location: Charlotte, NC

Contract Length: 6 months

Pay Rate: $33/hr - $35/hr (OT40)

Note: We are unable to consider C2C or third-party submissions

In this assignment, you may participate in low to moderately complex initiatives and identify opportunities for process improvements within Quality Assurance. This role involves reviewing and analyzing Quality Assurance assignments that require research, evaluation, and selection of alternatives. You will present recommendations for resolving situations and exercise independent judgment while developing an understanding of policies, procedures, and compliance requirements.

• Perform quality assurance reviews on processes, data, or operational activities.
• Analyze QA findings and identify trends, gaps, or areas for improvement.
• Support low to moderately complex QA initiatives and deliverables.
• Document findings, observations, and recommendations clearly and accurately.
• Ensure adherence to policies, procedures, and compliance standards.
• Manage multiple QA tasks and priorities simultaneously.
• Work independently while escalating issues or non-routine questions as needed.
• Collaborate with team members and stakeholders to resolve quality issues.
• Identify process improvement opportunities and suggest practical solutions.
• Communicate QA results and insights to stakeholders.

Experience: 2+ years of Quality Assurance experience.

Skills: Strong attention to detail and accuracy. Ability to manage multiple tasks and work independently.

• Experience in financial services or regulated environments.
• Strong analytical and problem-solving skills.
• Ability to identify process gaps and recommend improvements.
• Experience working in fast-paced environments.
• Strong communication and collaboration skills.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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