Job#: 3037671

Job Description:

Location: Onsite: Raleigh, NC; Charlotte, NC; Winston-Salem, NC; Richmond, VA; Atlanta, GA

The CMDB Platform Engineer is responsible for building and maintaining platform-native capabilities that make service and configuration data reliable and operationally useful. This role will translate Service-Aware Operating Model requirements into scalable workflows, controls, and platform logic. The focus is on the workflows, rules, automation, and user experiences within the platform that govern how service and configuration data is managed.

• Design and implement platform-native workflows that support CMDB governance, service onboarding, and lifecycle management.
• Build automations to reduce manual administrative effort while improving consistency and control.
• Implement enforceable controls using business rules, script logic, and platform automation to improve compliance with data standards.
• Develop platform components, forms, workspaces, and dashboards to improve how teams interact with service and configuration data.
• Refactor legacy customizations into maintainable, upgrade-safe implementations aligned with platform engineering standards.
• Reduce brittle logic, hard-coded dependencies, and configuration sprawl that increase operational risk.
• Enable downstream automation by ensuring CMDB-related platform logic supports service visibility, event context, and remediation workflows.

• Deep expertise in workflow automation, business rules, script logic, form design, and maintainable platform configuration patterns.
• Strong understanding of CMDB concepts, lifecycle governance, and service-aware operating models.
• Proven ability to build scalable, upgrade-safe automation that embeds governance into platform behavior.
• Experience participating in and delivering outcomes for large enterprise-level initiatives.
• Demonstrated stable work or project history.

• A Bachelor's Degree.
• Familiarity with policy enforcement through automation and governed workflow design.
• Experience in highly regulated or operationally complex environments, such as banking.
• Extensive ServiceNow specific experience is a preference.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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