Job#: 3037722

Job Description:

Title: Desktop Systems Technician

Location: Onsite at MacDill AFB in Tampa, FL

Type: 6-month contract to hire

Hours: Standard M-F, 40 hour weeks

Pay: up to $30/hr

Overview of the role

This role supports the USCENTCOM Information Technology Services (CITS) program, a major initiative focused on modernizing and transforming IT operations across the USCENTCOM enterprise. The program’s mission is to deliver a fully modernized, next‑generation IT lifecycle management environment that includes cloud services, automation, and globally scaled infrastructure. The goal is to ensure USCENTCOM maintains high readiness and resilient, mission‑critical IT capabilities.

In this position, the contractor will work alongside other desktop system administrators within the USCENTCOM J66 Services Branch during standard business hours. The environment is collaborative, hands‑on, and directly tied to supporting a globally impactful defense mission.

Job Description

Transform technology into opportunity as a Desktop Systems Technician with our large Government client. A career in enterprise IT means connecting and enhancing the systems that matter most. Here you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

As a Desktop Systems Technician you will help ensure today is safe and tomorrow is smarter. Our work depends on Desktop Systems Administrator joining our team to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, and application problems across NIPRNet, Coalition Networks, and SIPRNet enterprise networks for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

HOW A DESKTOP SYSTEMS TECHNICIAN WILL MAKE AN IMPACT

• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Provides onsite, hands-on O&M support for client computing devices to include personal computers, thin/zero clients, laptops, Portable Electronic Devices (PEDs), and peripherals.
• Provides end-user IT system and software maintenance for the USCENTCOM COOP.
• Coordinates and manages Automated Data Processing Equipment (ADPE) accountability of new equipment, replacement equipment, and upgrades.
• Tracks the disposition of equipment throughout its lifecycle (e.g., Computer Equipment Replacement Program [CERP] and Life Cycle Replacement [LCR]).
• Processes end of life, defective, and/or damaged equipment through the Defense Reutilization Management Office (DRMO).
• Develops procedures to facilitate management and testing of desktop load set configurations to include tracking and compiling of user issues, software conflicts, devices conflicts, and other similar tasks.
• As needed, provide CPN and SCO support to Coalition partners, and provide expertise and advice relating to Coalition Partner Networks. Based on operational tempo 24/7 and holiday support may be required.

Requirements

• PLEASE NOTE: Candidates must be able to obtain and/or maintain a Department of Defense Secret Top Secret /SCI security clearance as a condition and continuation of employment* (TS to start w/ eligibility for sci works here)
• IAT II CompTIA Security+ or equivalent
• 1+ years of related IT experience
• Systems planning and IT system connectivity
• Ability to expand or modify existing systems to improve workflow
• Experience with Windows, Linux, and/or virtual environments
• Ability to establish and follow information systems standards and procedures

Required Skills and Abilities:

• Work closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives.
• Collaborate with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs.
• Conduct thorough testing and validation of integrated systems, identifying and resolving any issues or discrepancies in functionality or performance.
• Document integration processes, including configuration settings, and troubleshooting procedures.
• Provide technical support and assistance during the deployment and post-deployment phases, addressing any integration-related issues or concerns.
• Stay abreast of emerging technologies and industry trends in systems integration, evaluating their potential impact on our integration strategies and recommending adoption where appropriate.
• Participate in meetings and workshops to share knowledge and best practices related to systems integration.
• Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise.

Preferred Skills:

• Bachelor’s Degree with a focus in computer science, engineering, or a related field of study
• Microsoft certifications
• ITIL 4 Foundation Certification

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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