Job#: 3037797

Job Description:

Formal Job Description:

As a Systems Technician supports and manages the responsibilities of the successful completion of all tasks in assigned projects.

Looking for Hardware Technicians with Active Directory experience solid Microsoft/Outlook skills background in "touch maintenance" (aka Hands-on) of workstations , monitors, KVMs (switch boxes), cabling, printer set up/configuration/maintenance, mice, keyboards, troubleshooting of all the aforementioned, electronic ticketing systems, attention to detail and direct customer service. 

Fast-paced, High movement environment with occasional redirection in focus based on mission needs. 

Installation and response efforts for the position requires lifting equipment that weighs 20-30 pounds, walking and standing, pushing and pulling; working around, under, and over desks, as well as professional personal interactions with customers.

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.

Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.

Installs, configures, and upgrades computer hardware and software.

Provides end-user software troubleshooting and support.

Coordinates development of deliverables and products.

Provides troubleshooting and support.

Participates in the administration of e-mail systems.

Coordinates development of deliverables and products..

Must be able to track project studies, plans, action items, etc..

Maintains current knowledge of relevant technologies as assigned

Close support for VIP customers

Workstation imaging, phone installs\\configuration and VTC installs

Ability to support schedule changes for VIP support

Participates in special projects as required.

5+  years of directly related experience supporting help desk operations.

Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either CompTIA A+, CompTIA Network+, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security+ CE is the preferred certification. In addition must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date.

As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.

Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph. 

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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