Field Technician II
Job#: 3038581
Job Description:
Description:
NOTE: See list of TOOLS required and/or optional below.
Under periodic supervision, performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for installation, decommissioning, and troubleshooting of network equipment and circuits. This includes fiber, transport equipment, and supporting infrastructure. Demonstrates a working knowledge of circuit provisioning, maintenance, and testing, DS1, DS3, SONET, test equipment, and telecommunications equipment installation and acceptance. Daily work will originate out of Pueblo, CO, with travel that may extend as far south as Wagon Mound, NM, as business needs require.
Essential Duties:
Diagnoses, troubleshoots, and repairs customer and network issues. Removes and replaces defective modules, tracks spares, and supports repair processes. Performs site surveys and installs, provisions, tests, and maintains a range of services and transport equipment. Responsible for asset management, including processing deliveries, maintaining consumables, and coordinating shipping and receiving of materials. Operates and maintains tools, test sets, and electronic equipment including, but not limited to, fiber optic transmission equipment, multiplexing equipment, circuit termination equipment, and AC and DC power equipment. Performs preventative and scheduled maintenance and inspections on network equipment and supporting infrastructure, including a basic working understanding of HVAC systems, generators, and power systems.
Education Requirements:
High School Diploma or GED, or 1 year of relevant job experience. Relevant job experience is described as experience in a similar industry or performing similar types of work.
Physical Requirements:
Sit, climb, balance, stoop, kneel, crouch, and crawl, lift up to 50 lbs., valid driver license required, and ability to work in all weather conditions.
Preferred Education, Skills and Experience:
Education and Experience: 2 or more years
Education Level: High School or GED
Field Of Study: Electronics or Telecommunications
A combination of education and experience is acceptable: Yes
Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills.
Knowledge, Skills or Abilities:
2 to 5 years of experience with installation, testing, and turn up of telecommunications equipment such as SONET, DCS, DWDM, routers, and switches. A solid technical and mechanical aptitude with exposure to transport equipment and supporting infrastructure, including a general familiarity with HVAC systems, generators, and power systems. Applies sound judgment while supporting both internal teams and external partners. Maintains site security and cleanliness. Intermediate computer skills required, including familiarity with Microsoft Windows and Office applications, with the ability to learn company systems. On call rotation, standby, call out, dispatch, and overtime may be required based on business needs.
Client Provided:
Computer (Laptop), with charger: Supplied by Lumen due to the security package needed to access Lumen systems
Cat-5 or Cat-6 Ethernet Cables
RJ45 Connectors
SC and LC Attenuator Assortment
Various SC and LC Single-mode Fiber Jumpers (1m to 5m)
Fiber Jumpers for Loopbacks
Fuses, power cable, lugs
Locate paint & flags
Tools you Are Required to Have:
Personal protection equipment (hard hat, boots, safety vest, safety glasses, etc)
iPhone with charger
Comm cables (ethernet, cat5/6, etc.)
Console Cables: USB-DB9, DB9-DB9 (Straight and NULL), USB-Serial (Straight and NULL)
RJ-45 Crimp Tool
RJ45 Loopback, both Ethernet and DS-1
DS3 Cable and loopback
DS3 Tools (Cable Stripper, Pin Crimper, Connector Crimper)
Fiber Scope (required for testing and cleaning)
Cletop Fiber Cleaner
Fiber Light Power Meter
Fiber Light Source (Visual Fault Locater), Red Light
Fiber and bulkhead cleaners
Electrician Scissors/Snips
Punch Down Tool with 66 block, 110 block, and Crone bits
Power wire lug crimper
Insulated socket set & wrenches
Slotted, Phillips, and Torx screwdrivers (variety of sizes), full bit set is ideal
Cable Cutters
Wire & Cable Strippers
Cable Dressing Tools
Copper & Coaxial Continuity Tester
Toner & Probe (Fox and Hound) Cable Locater (specific frequencies)
Volt and Ohm Meter
Optional:
Label Maker
Foreign voltage detector
Basic Fiber Splicing Kit
OTDR (Recommend Exfo)
Viavi ONA800 or all in one comparable test platform (supports all of Lumen’s Ethernet, 1G-400G, SONET & WAVE products and supports Fiber Optic troubleshooting for cut fiber, bad connectors, micro and macro bends)
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
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