Job#: 3039253

Job Description:

Location: Arlington, Virginia (Onsite)

Compensation: $63 - $73 hourly

An experienced, self-directed Technical Program Manager is sought to create and enhance the applications used to enable and support a growing Professional Services practice. This is an opportunity to define and design innovative processes and applications to enable the organization to scale its capabilities. In this role, you will own responsibility for one or more process and systems areas and partner with stakeholders to define both the near-term and long-term strategy.

• Conducting analysis to identify opportunities, highlight strengths, and provide recommended corrective actions.
• Gathering, aggregating, and developing requirements.
• Designing and visualizing both functional and technical solutions with a diverse range of stakeholders.
• Optimizing and designing detailed business processes.
• Inventing new ways to define and measure program effectiveness and organizational productivity.
• Performing root cause analysis and presenting recommendations.
• Acting as the subject matter expert for one or more functional areas and delivering training.
• Performing regular system audits to ensure complete and accurate data.
• Contributing to the writing of papers for internal audiences.

Experience: 5+ years of relevant experience in business analysis, technical program management, and functional and technical systems design. Deep experience with Salesforce and/or similar CRM applications. Experience in Agile/Scrum development methodologies.

Skills: Demonstrated proficiency in data analysis/visualization, process design, stakeholder management, and large systems deployments. Proven ability to use data to qualify assumptions and recommendations. Ability to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing.

Education: Bachelor's degree.

• Excellent analytical, critical thinking, and problem-solving skills.
• Ability to communicate technical information to both technical and non-technical stakeholders.
• Experience with the Financial Force Professional Services Automation (PSA) product or other PS automation application.
• Experience working within a high-growth technology company.
• Master’s degree.
• Proven ability to balance competing priorities, workloads, and tight timelines in a fast-paced work environment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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