Job#: 3039410

Job Description:

The AI Senior Business Analyst is responsible for strategic planning and innovation work products through the analysis of external and internal business functions and process requirements. This role collaborates with stakeholders to develop roadmaps and conduct planning based on project and practice requirements. The incumbent conducts research on advancements in AI, digital transformation, and advanced process automation to recommend new solutions that meet client needs and position the firm advantageously. This position supports the development of tools, best practices, and project execution strategies to drive innovation and change.

Job Duties

·       Works with AI & Innovation team to establish scope, deliverables, and resource requirements

·       Develops and executes comprehensive data and AI strategies to enhance customer experiences

·       Conducts market research and gathers customer insights to drive product development; analyzes new solutions to determine fit gap with key use cases

·       Documents user stories in product backlogs and performs regular backlog grooming for AI capabilities

·       Collaborates with engineering teams to design, build, and refine AI-driven features and capabilities

·       Works closely with cross-functional teams to ensure product vision alignment and drive successful execution

·       Measures product performance and identifies opportunities for optimization and growth

·       Implements metrics and KPIs to track the success of AI initiatives

·       Articulates value proposition of new AI and technology features to stakeholders and prepares presentations for senior leaders

·       Develops domain knowledge across various service lines (government services, energy, healthcare, etc.)

·       Communicates milestones to stakeholders in a clear, accurate, and timely manner

·       Collaborates with multi-disciplinary teams to drive adoption of new solutions

·       Conducts needs assessments and requirements gathering while developing business process models to meet industry needs and client goals

·       Coordinates across focus areas (industry/sector and IT) to support development of user stories and product design workshops

·       Performs roadmap prioritization and multi-phase planning for new products and services

·       Leads intake process and communicates product backlog progress, challenges, resolutions, and milestones to stakeholders

·       Develops tools and best practices for project execution

·       Performs cost benefit analysis and recommends solutions

·       Manages multiple priorities, commitments, and projects using an Agile approach

·       [KM1] [MK2] Other duties as required[KM3] [MK4] [KM5] [KM6] 

 

Supervisory Responsibilities:

·       Serves as main team lead for other business analysts and sets the standards for requirements gathering (templates, processes, and/or approvals)

·       Oversees the quality of the work of other business analysts to ensure a cohesive approach

 

Qualifications, Knowledge, Skills and Abilities

Education:

·       High school diploma or equivalent, required

·       Bachelor’s degree,preferred; focus in data, technology, STEM, preferred

[LT7] 

Experience:

·       Five (5) to seven (7) years of experience in data and/or AI technology business analysis, product management, and/or strategy, required Experience as an Agile practitioner collaborating across multi-disciplinary pods, required

·       Previous hands-on experience with value stream mapping and predictive modeling, required

·       Experience with roadmap prioritization and communicating benefits of new technology, required

·       Experience with Lean Six Sigma and business process re-engineering, preferred

·        

 

Certifications:

·       Certified Business Analysis Professional (CBAP) or equivalent certification, preferred

·       Lean Six Sigma certification, preferred

·       Project Management Professional (PMP), preferred

·       Certified Scrum Master (CSM), preferred

 

Licensure:

·       N/A

 

Software:

·       Experience with AI/ML solutions, digital applications, and modern cloud-based platforms, required

·       Proficiency with business analysis and project management tools[KM8] [MK9] [KM10]  (e.g.,Confluence, Jira, Asana, ClickUp, Monday.com, Aha!, or Azure DevOps), required

·       Experience with Visio, Miro, Mural, Figma, and other product design tools, preferred

 

Language:

 N/A

Other Knowledge, Skills, & Abilities:

·       Ability to work independently with minimal guidance and meet deadlines

·       Self starter with ability to work as part of a team

·       Ability to work in large, complex, and fast-paced organizations

·       Ability to utilize technology to solve customer challenges

·       Excellent written and verbal communication skills

·       Ability to learn quickly, think creatively, and lead others in adapting to change and new technologies

·       Ability to bridge gaps between business and technology

·       Ability to present information clearly to diverse audiences

·       Strong technical comprehension and ability to conduct tech market research

·       Strong problem-solving skills and mature judgment

·       Possesses excellent interpersonal and written/verbal communication skills

·       Ability to manage multiple projects and priorities

·       Ability to travel as required by client/business needs

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.