Job#: 3039415

Job Description:

Program Manager Virtual Care

Location: St. Louis, Missouri (Remote)

Role Overview

The Program Manager will support governance, programs, and executive-level communications within the Virtual Care Portfolio. This role involves collaboration with executives, clinical stakeholders, and portfolio owners to manage strategic program roadmaps, support governance groups, and maintain dashboards. The position requires business acumen, communication skills, and the ability to work independently.

Key Responsibilities

• Develop program goals and create materials to track progress.
• Create and maintain portfolio roadmaps, reports, and slides for virtual care projects.
• Lead cross-functional teams to meet goals and objectives.
• Manage programs by building relationships and resolving roadblocks.
• Create, manage, and report on the program budget, adjusting plans as needed.
• Communicate and document program outcomes and progress metrics using various reporting tools, including the Google Suite.
• Monitor and resolve project issues to ensure strategic delivery.
• Support the prioritization of work within Virtual Care.
• Assist with presentations, reports, and key projects that cross multiple areas.
• Coordinate with the Strategic Realization Office and other departments to ensure alignment.
• Support the governance structure with materials for meetings, track program progress, and manage intake and prioritization views.
• Serve as a primary point of communication, providing regular updates to stakeholders and leadership.

Required Qualifications

Education: A bachelor's degree is required.

Experience: 5+ years of experience in clinical systems analysis or a related role is required. Experience in project coordination, stakeholder engagement, and healthcare is also required. A Project Management Professional certification is required.

Technical Skills: Proficiency in Google Suite, including advanced functions in Sheets (VLOOKUP, COUNTIFS, SUMIFS), Google Forms, Google Docs, Google Slides, and Google Sites is necessary. A basic understanding of healthcare application concepts is required.

Preferred Qualifications

• Experience with Smartsheet, including creating reports using formulas.
• Experience with JIRA.
• Experience in virtual care.

Soft Skills

• Ability to work independently and meet deadlines.
• Interpersonal skills to build relationships and partnerships.
• Organizational and time management skills.
• Ability to work in a fast-paced environment.
• A collaborative and proactive approach to problem-solving.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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