Job#: 3040324

Job Description:

Location: Merrifield, Virginia or Pensacola, FL (Hybrid)

This position leads the integration and delivery of complex systems software solutions. The role involves driving cross-functional technical programs and supporting product analysis activities for enterprise technology initiatives. The analyst will combine systems solution delivery expertise with product ownership and program execution to ensure scalable, reliable, and business-aligned technology solutions.

• Lead delivery and ongoing maintenance of system solutions, ensuring alignment across Security and Fraud systems.
• Develop and implement system monitoring plans to prevent service disruptions and ensure system reliability and stability.
• Troubleshoot system issues, lead teams through resolution, and analyze root causes to recommend improvements.
• Identify and address gaps in processes, controls, and documentation to drive continuous improvement.
• Translate business needs into clear user stories, acceptance criteria, and supporting documentation.
• Ensure requirements traceability from intake through delivery and validation.
• Maintain clear priorities, scope alignment, and a well-maintained product backlog.
• Partner with cross-functional teams to ensure requirements are actionable and aligned to business objectives.
• Build partnerships with engineering, product, and business stakeholders.
• Identify, manage, and communicate dependencies and risks with clear mitigation plans.
• Assist with the development and maintenance of program roadmaps and delivery plans.
• Support business case development, investment planning, and prioritization.

Education: A bachelor’s degree in Business Administration, Finance, or a related field, or the equivalent combination of education, training, and experience is required.

Experience: This position requires 5+ years of experience supporting or leading technical program and/or product delivery. Experience managing large, complex initiatives, preferably in the financial services sector, is necessary. The role also requires significant experience in managing multiple priorities independently or within a team.

Skills: Candidates must possess a strong understanding of project management methodologies such as Agile, Scrum, and SAFe. Experience in requirements analysis, documentation, and backlog management is required. Strong analytical, troubleshooting, problem-solving, communication, and stakeholder engagement skills are essential. Expert proficiency in Microsoft Office products is also required.

• Knowledge of the organization's functions, philosophy, and operations.
• Proficiency in documenting workflows with tools such as Mural or Visio.
• Proficiency using tools such as Azure Boards for backlog management and sprint tracking.
• Relevant certifications such as PMP, SAFe, or CSM.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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