Job#: 3040885

Job Description:

Location: Chandler, Arizona (Hybrid)

Duration: 12 months

The Global Technology Service Management function is a new team chartered with designing, implementing, and managing next-generation Service Management policies, processes, and solutions. The mission is to ensure appropriate controls and capabilities are in place to deliver stable and resilient technology services. The ServiceNow Engineer will develop the ServiceNow platform as defined by the product teams and guide the development team in solution design and implementation approaches that align with best practices.

• Contribute to the ServiceNow platform roadmap and strategy.
• Develop and maintain the ServiceNow platform in alignment with the strategy.
• Enforce platform engineering and development standards.
• Review and evaluate demand for fit and alignment to products and identify complex features requiring additional due diligence.
• Provide input to and sign off on solution design for complex features.
• Adhere to ServiceNow code quality control processes and routines.

• Minimum of 3+ years of experience in ServiceNow development and engineering.
• ServiceNow Certified System Administrator (CSA) certification.
• Experience in ServiceNow cloud platforms, including designing and implementing products.
• Experience supporting software engineering, maximizing data processing systems, and building cloud-compatible services.
• Experience with continuous integration between ServiceNow modules and integrated applications.
• Experience in highly regulated IT lifecycle management, including system security and auditing.
• Experience building and managing IT solutions, including integrating multiple services in ServiceNow.
• Experience supporting ServiceNow integrations for security, risk, and compliance.
• Experience in ServiceNow platform management, data management, custom development, and infrastructure management.
• Experience leveraging MID servers for integration and automation.
• Experience with front-end technologies like HTML, CSS, and JS.
• Experience with custom REST/SOAP APIs (web services).
• Experience with ServiceNow Discovery and other Configuration Management Database (CMDB) population toolsets.
• Experience with CMDB design and implementation.
• Experience with ITIL Operations Application design and implementation (incident, problem, change, service request, etc.).
• Experience gathering and analyzing system requirements.

• ServiceNow Certified Implementation Specialist (CIS).
• ServiceNow Certified Application Developer (CAD).

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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