Job#: 3041014

Job Description:

Location: Fully Remote

Description:

The Role

The contract position for our client's Fiber Quality Assurance (FQA) team performs fiber analysis for the purpose of deploying modern DWDM communication systems. The work is very meticulous, technically complex, and requires mature critical thinking skills. The candidate, if selected, will be part of a ten-member team including the Lead Engineer. Due to the subject matter and work assignments the candidate must be trainable, adaptable, and able to work independently or within a team. Prefer notable experience using OTDR and power meter test equipment with the ability to analyze test results, troubleshoot out-of-spec (OOS) issues, and make recommendations to the field for repairs. The candidate must be able to visualize the components of the fiber under test, the issues found, the necessary repair actions, and convey these concepts both in written and verbal form. The candidate, if selected, will train until ready and then given daily work tasks, projects, and ongoing responsibilities within the FQA team. Must possess consistent and accurate mathematic skills, as well as professional written and verbal communication skills. Maintain positive interaction with Internal and External customers and maintain open conversation with all company departments and customers.

The Main Responsibilities

Contractor for our client's Fiber Quality Assurance (FQA) team.

• Proficient with OTDR testing and results analysis, EXFO FastReporter 3 post-analysis software, MS Excel, fiber network construction, and comprehending contract specifications.
• Train and assist Engineers and Field teams on fiber test methods and analysis.
• Collaborate with internal teams on projects, fiber performance, contract specifications, and network recommendations.
• Analyze OTDR & Power meter test results, troubleshoot issues found, and recommend fix actions for the Field.
• Ensure FQA team service level agreements & metrics are meeting 90% On-Time-Performance.

Location and Schedule

• WFH (Work from Home)
• 8AM-5PM - US Timezones

What We Look for in a Candidate

Required

• 8+ years related experience in telecommunications, engineering, or network planning or equivalent.
• Knowledgeable and able to work in appropriate systems and Microsoft Office.
• Work with Planning, Operations, and all internal and external customers.
• Maintain positive interaction between all governing authorities.
• Excellent oral and written communication skills.

Preferred

• Assoc degree or equivalent education and/or relevant experience.

Fluent on current approved products and technology.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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