Job#: 3041982

Job Description:

Job Title: Business Systems Analyst

Location: Charlotte, NC (Hybrid - 3 days onsite)

Contract Length: 12 months

Pay Rate: $57/hr - $65/hr

Note: We are not able to consider C2C or third-party submissions

We are seeking a Technology Product Analyst to drive continuous discovery, business analysis, and solution planning across a portfolio of technology products and data solutions. This individual will serve as the bridge between business stakeholders and engineering teams by identifying opportunities, defining requirements, analyzing business processes, and helping to shape the roadmap. The ideal candidate will work with software engineers, product owners, and business leaders to ensure technology solutions deliver measurable business value.

• Conduct ongoing engagement with business stakeholders to understand goals, pain points, and evolving needs.
• Identify opportunities for automation, operational improvement, and process optimization.
• Elicit, document, and validate business and functional requirements.
• Translate business needs into user stories, acceptance criteria, process flows, and solution requirements.
• Partner with engineering teams to define solution scope and priorities.
• Assist with backlog management and sprint planning activities.
• Analyze business data and operational metrics to identify trends and opportunities.
• Build trusted relationships with business and technology partners.
• Facilitate discovery workshops, interviews, and requirements-gathering sessions.

Education: A Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or equivalent experience is required.

Experience: This role requires 5+ years of Information Technology experience in support of Business Services, or equivalent demonstrated through work or consulting experience. This includes 3-7 years of experience in business analysis, product analysis, or similar roles. Specific experience with Requirements Gathering and Analysis (4-6 years) and Kanban (4-6 years) is necessary.

Technical Skills: Candidates must have experience with Jira (2-4 years), creating user stories, and working within Agile delivery frameworks. Analytical, problem-solving, and communication skills are essential.

• Experience supporting software development teams.
• Familiarity with SQL and data analysis.
• Experience with data platforms, analytics, and reporting solutions.
• Knowledge of Agile product management practices.
• Experience with Azure DevOps or similar planning tools.
• Exposure to AI, automation, and data-driven transformation initiatives.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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