Job#: 3042747

Job Description:

Location: Memphis, Tennessee (Hybrid)

This organization is seeking a detail-oriented Sr. Analyst, FastPay to support commission payment operations and financial reconciliation activities. This individual will serve as a key liaison for external partners, managing payment processes, investigating discrepancies, and driving operational improvements. The ideal candidate combines strong analytical skills, financial operations experience, and a customer-focused mindset.

• Manage end-to-end commission payment processes with a high degree of accuracy.
• Serve as the primary point of contact for external partners and stakeholders.
• Investigate and resolve payment discrepancies through financial reconciliation and root cause analysis.
• Support onboarding and setup activities for new external partner accounts.
• Identify operational inefficiencies and recommend process improvements.
• Collaborate cross-functionally with Finance, Operations, and external stakeholders.
• Maintain process documentation and ensure compliance with established procedures.

• Experience in customer/account management, financial operations, or related functions.
• Background supporting payment processing, commissions, invoicing, billing, AR/AP, or financial reconciliations.
• Strong analytical and investigative problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Experience identifying process improvements and operational efficiencies.
• Excellent communication and stakeholder management skills.
• Strong attention to detail, organization, and time management.

• Finance or Accounting Operations experience.
• Accounts Receivable (AR) and/or Accounts Payable (AP) background.
• Commission processing or billing administration experience.
• Customer Service Operations experience.
• Hospitality, Travel, Meetings & Events, or Hotel industry experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.