Job#: 3043153

Job Description:

Title: Senior Infrastructure Engineer – CMDB Discovery

Location: Malver, PA; Charlotte, NC; Plano, TX or Phoenix, AZ (3 days’ on-site/hybrid)

As a Senior CMDB Infrastructure Engineer, you will serve as the technical lead for enterprise asset discovery, CMDB enrichment, and ServiceNow Discovery engineering. This role is responsible for designing and implementing discovery solutions that improve visibility across cloud and on-premises environments while ensuring accurate configuration and relationship data within the CMDB.

Key responsibilities include:

• Lead Discovery & CMDB Integration: Design, implement, and optimize ServiceNow Discovery capabilities to identify, collect, and maintain accurate infrastructure, application, cloud, and AI asset data within the CMDB.
• Drive CMDB Enrichment & Data Quality: Enhance CMDB data through integration of multiple enterprise data sources, ensuring asset relationships, dependencies, and configuration details are accurate and actionable.
• Expand Cloud Asset Visibility: Develop and maintain discovery solutions for AWS, Azure, and GCP environments, improving visibility of cloud infrastructure, services, and applications.
• Engineer Enterprise Integrations: Build and support integrations between ServiceNow and infrastructure management platforms, asset management tools, endpoint management solutions, and cloud services.
• Support AI & Emerging Technologies: Partner with technology teams to discover, track, and govern AI-related assets and services as part of the enterprise CMDB strategy.
• Enable Security & Vulnerability Initiatives: Improve asset inventory accuracy and discovery coverage to support vulnerability management, risk reduction, and security remediation efforts.
• Provide Advanced Technical Leadership: Act as the Tier 3 escalation point for complex discovery, CMDB, and integration challenges while mentoring team members and promoting technical best practices.
• Drive Infrastructure Innovation: Evaluate and implement new discovery methods, automation opportunities, and custom solutions that improve operational effectiveness and data quality.

What We're Looking For

Required Experience

• 8+ years of infrastructure engineering, systems engineering, platform engineering, or related experience.
• Strong experience implementing and supporting ServiceNow Discovery, CMDB, and associated infrastructure management processes.
• Proven success engineering solutions and integrations rather than performing solely administrative tasks.
• Hands-on experience with at least one major cloud platform:
  • AWS (preferred)
  • Azure
  • GCP
• Experience discovering, inventorying, and managing infrastructure across both cloud and on-premises environments.

Technical Expertise

• Deep understanding of CMDB architecture, service mapping, configuration management, and automated asset discovery.
• Strong knowledge of cloud infrastructure, cloud networking, and cloud-native services.
• Solid understanding of networking concepts and protocols including TCP/IP, DNS, DHCP, routing, firewall concepts, and related infrastructure technologies.
• Working knowledge of Windows and Linux systems administration and infrastructure services.
• Experience designing and supporting integrations between enterprise platforms and infrastructure tools.
• Familiarity with vulnerability management processes and the role CMDB data plays in security operations.

Certifications

• ServiceNow Certification preferred
• ITIL Certification preferred
• Cloud certifications (AWS, Azure, or GCP) are highly desirable

Preferred Qualifications

• Experience with endpoint and asset management platforms such as JAMF, Microsoft SCCM/MECM, or similar technologies.
• Experience with application development, scripting, automation, or building custom ServiceNow applications.
• Knowledge of AI asset governance, AI infrastructure, or emerging technology discovery capabilities.
• Experience with enterprise-scale IT service management environments.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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