Technical Solution Analyst
Job#: 3043181
Job Description:
Location: Remote EST Hours
As a Technical Solutions Analyst, you will work directly with utilities and energy innovators to modernize the grid. This customer-facing role connects business needs to the product roadmap and engineering delivery. You will lead discovery, design solutions, support integrations, and guide customers through implementation so they reach value quickly.
- Understand each customer’s workflows, KPIs, and constraints.
- Translate business needs into clear, testable requirements, distinguishing between regulatory requirements, must-haves, and nice-to-haves.
- Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations.
- Define how our platform and customer systems exchange data, mapping fields, identifying transformations, and validating data.
- Guide the configuration of products and ensure customer IT environments are ready.
- Partner with Project Managers to plan and run User Acceptance Testing (UAT), track issues, and support defect triage.
- Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk.
- Contribute to Statements of Work and act as the technical liaison during sales and early project phases.
- Support or deliver product demos and training.
Experience: 3–6+ years in a customer-facing solutions role such as Solutions/Business Analyst, Solutions Engineer, or Implementation Consultant.
Technical Skills:
- Foundational understanding of the U.S. transmission interconnection ecosystem.
- Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria.
- Experience with systems integration concepts including REST APIs, JSON/CSV, authentication, data mapping, and basic ETL.
- Proficiency in SQL for data validation and test queries.
- Experience with project execution tools like Jira/Confluence.
- Familiarity with implementation methodologies such as Scrum, SAFe, or Waterfall.
- Experience in a startup, scaling SaaS company, or a similarly dynamic environment.
- Knowledge of GIS, data pipelines, or iPaaS tools.
- Security and compliance awareness (PII, audit trails, RBAC).
- Comfort with visualization tools like Figma, Lucid, or Draw.io.
- Light scripting ability (Python) for data checks or transformations.
- Experience with BI tools such as Tableau.
We are a leader in interconnection life cycle management, delivering software solutions that eliminate bottlenecks in the interconnection process. Our mission is to unite all grid interconnection stakeholders on a single platform that converts data into actionable intelligence. We are a lean, fast-moving team that values bold thinking, reliability, and continuous learning.
- Travel may be required up to 10-20% for onsite discovery, testing, or launches.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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