Job#: 3043216

Job Description:

Team: TBA

Job Title: Technology Business Systems Consultant 3 – Contingent

Location: Charlotte, NC (CIC Preferred) / Chandler, AZ

Work Arrangement: Hybrid

Contract Length: 12mo

Pay Rate: $46 - $49

1. 3+ years of ServiceNow CMDB experience
2. Strong knowledge of Common Service Data Model (CSDM)
3. Broad understanding of IT Infrastructure, Asset Management, and Configuration Management
4. Strong Project/Program Management and organizational skills
5. Self-starter with ability to manage multiple priorities and stakeholders

• ServiceNow Development and Design experience
• Cloud Computing experience
• Service Asset & Configuration Management (SACM) background
• Operational governance experience
• SDLC experience
• ITIL knowledge and certifications

In this contingent resource assignment, you will participate in moderately complex initiatives within Technology Business Systems Consulting while supporting enterprise Configuration Management and Service Asset Management programs. This role supports the Service Asset and Configuration Management (SACM) organization and is responsible for helping mature Configuration Management Database (CMDB) practices, CSDM alignment, data governance, integration oversight, and process improvement initiatives.

The consultant will collaborate with technology and business partners to ensure accurate CMDB management, improve data quality, support governance requirements, and drive adoption of configuration management best practices across the enterprise.

• Support and enhance enterprise Configuration Management Database (CMDB) processes
• Manage and improve CMDB and CSDM data quality, governance, and compliance activities
• Partner with business and technology teams to implement Configuration Management best practices
• Monitor CMDB integrations and coordinate issue resolution and escalation activities
• Support Service Asset and Configuration Management initiatives across the organization
• Assist with onboarding new technologies and retiring legacy technologies within CMDB processes
• Document processes, standards, controls, and configuration management procedures
• Analyze business and technology requirements and translate them into effective solutions
• Support operational governance and enterprise data quality initiatives
• Coordinate stakeholders and project activities across business and technology teams
• Track project schedules, deliverables, risks, and dependencies
• Ensure alignment to enterprise policies, standards, and compliance requirements
• Support systems integration oversight and configuration management repository maintenance

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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