Job#: 3043429

Job Description:

Location: Chandler, Arizona (Hybrid)

Duration: 12 months

This position is for a Site Reliability Engineer responsible for the reliability and support of on-premise and external cloud Container Platforms, including Azure, AWS, and Google. The role involves monitoring, troubleshooting, and enhancing the performance and security of container environments such as OpenShift, Rancher (RKE), and Azure (AKS). The ideal candidate will be a key stakeholder in the design of cloud services and will work to improve automation and operational excellence.

• Provide reliability and support for Container Platforms on-premise and in external clouds (Azure, AWS, Google).
• Monitor and troubleshoot performance, connectivity, and security issues for OpenShift, Rancher (RKE), and Azure (AKS) environments.
• Conduct deep dives into systemic and latent reliability issues, managing incidents and problems.
• Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues.
• Perform blameless Root Cause Analysis (RCA) and partner with engineering and operation teams to implement fixes.
• Manage application onboarding and provide troubleshooting support throughout the application lifecycle.
• Identify and implement automation opportunities to reduce operational tasks and improve efficiency.
• Collaborate with risk and compliance teams to implement controls and remediate vulnerabilities.
• Ensure resiliency during implementation and work with engineering teams to resolve resiliency problems.
• Participate in a 24x7 on-call rotation following a follow-the-sun model.

Education: B.S./M.S. degree in Computer Science or a related technical field, or equivalent practical experience.

Experience: Minimum of 5+ years of hands-on experience supporting Kubernetes, OpenShift, RKE, or EKS Container platforms.

Technical Skills:

• Experience with Python, Ansible, Golang, and shell scripting.
• Experience with major services related to Compute, Storage, Network, and Security.
• Experience with monitoring tools like Prometheus and Dynatrace, and cloud-native tools like Azure Monitor and Log Analytics.
• Strong understanding of complex IAM infrastructure, including Active Directory, Azure AD, and SSO solutions like Ping Identity.
• Advanced knowledge of Linux OS, DNS, DHCP, Kerberos, and Windows Authentication.
• Experience with CI/CD tools such as Git and Jenkins, and GitOps models.
• Excellent understanding of Linux/Windows operating systems administration.
• Experience in container security and vulnerability remediation.

• Experience in OpenShift, RKE, and CSP Kubernetes services such as AKS and EKS.
• Experience in Terraform, ArgoCD, Tekton, and K-native technologies.
• Experience in agile deployment methodologies (GitOps).
• Knowledge of various container runtimes.
• Familiarity with the operator deployment pattern.
• Experience working in a highly available multi-datacenter environment.
• Experience with monitoring tools such as Prometheus, Splunk, Dynatrace, or Sysdig.
• Understanding of cost management, inventory management, and the FinOps model.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.