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Applicant/Staff Privacy Notice

Everforth Apex, LLC (“the Company”, “we”, “our” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how the Company collects, uses, discloses, and safeguards personal…

Optimizing Efficiency: The Synergy of ITSM and AI

In today's business environment where technology plays a crucial role in the success of organizations, IT Service Management (ITSM) has become more complex and challenging. Organizations have turned to ITSM best practices such as ITIL, ISO 20000…

two people in darkened room lit up by computer monitors with headsets on

Building Trust and Rapport in the Workplace, Even Virtually

Due to the pandemic, workers are adapting as interviews, business conferences, classes, and work have turned to virtual meetings. Your jam may have been firm handshakes that helped convey trust, create a positive rapport, and build…

woman looking at computer screen with virtual meeting

Building Trust and Rapport in Phone and Video Meetings, Part 2

In Part 2 of this two-part series, certified body language and communication expert Jeff Baird shares key strategies for building trust and rapport, with a focus on:

Similarity and familiarity - Mirroring & The Like Switch.…

Building Trust and Rapport in Phone and Video Meetings, Part 1

In Part 1 of this two-part series, certified body language and communication expert Jeff Baird will share key strategies for building trust via phone and video meetings, with a focus on:

Vocal tone - Trust starting from 'Hello'…