SITUATION
Our national banking client needed to migrate and collocate three data centers into a third party’s building over a three-year period. The purpose of this project is to setup the client…
SITUATION
Our client maintains a level one help desk for all of its approximately 275,000 employees across the US for any basic technical support needs. This group historically had used a group of vendors in a staff augmentation model…
As the need to rapidly adapt to changing circumstances persists, organizations are shifting to a more modern product-centric delivery model. Product-centric organizations emphasize delivering continuous value by focusing on holistic outcome…
SITUATION
In the competitive arena of professional bull riding, our client sought to differentiate themselves with a machine learning-driven approach. They possessed an extensive historical database, including…
SITUATION
Our client, a Fortune 50 Federal Integrator, engaged us to help relocate, build, manage and provide continuous improvement of a Tier 1 and 2 Enterprise Service Desk for the TSA. The service desk call volume was…
