Enhancing Donor Experience
SITUATION
Our client, an American multinational financial services corporation, had a critical customer satisfaction issue. There was an absence of a function to cancel grant recommendations by donors online…
SITUATION
Our client, an American multinational financial services corporation, had a critical customer satisfaction issue. There was an absence of a function to cancel grant recommendations by donors online…
Everforth Apex has reached the Ridge tier within the Salesforce consulting partners program. As a Salesforce partner, we deliver strategic business consulting, system design, solution integration, and product implementation services to customers…
SITUATION
Our client’s automotive finance team oversees maintaining and optimizing the prices and interest rates of automobile loans for 56 US regions and they are planning on expanding that number. With this expansion, the team is faced…
INTRODUCTION
How do we coach through resistance? That is the million dollar question. As a coach, we often feel like we have all the answers and know the correct paths…
SITUATION
Our client created one of the most popular video game titles of all time. They were at the early stages of allowing additional UGC (User Generated Content) in the form of a creative mode that enabled players to build their own in-…