Industry
Food and Beverage
Case Study
Enterprise Transformation
QA Test Automation Readiness
SITUATION
The client’s User Acceptance Test (UAT) team was facing multiple issues related to workload and subject matter expertise required for testing products thoroughly and efficiently. Two…
Case Study
Enterprise Platforms
Service Portal Redesign
SITUATION
A U.S. state’s IT department was initially utilizing a previous installation of ServiceNow IT Service Management (ITSM) to maintain their internal IT services, but they were concerned that their users were not adopting the Service…
Case Study
Artificial Intelligence
GenAI Conversational Chatbot for IT Ticket Troubleshooting
SITUATION
The troubleshooting and resolution of IT tickets often consume valuable time, effort, and resources. Extracting the necessary information needed to create a ServiceNow ticket when no resolution is found also…
Article
Everforth Apex News
ASGN Incorporated to Acquire TopBloc, a Workday Partner
RICHMOND, VA., February 4, 2025 -- ASGN Incorporated (NYSE: ASGN), a leading provider of IT services and professional solutions across the commercial and government sectors, announced today that it has signed a definitive agreement to…
