Innovation for Evolving Guest Preferences
Hospitality businesses thrive when they effectively utilize technology to drive revenue growth and tailor services in a way that builds customer loyalty. Everforth Apex provides a range of technical capabilities to support targeted marketing, contactless service, connected travel, loyalty programs, and customized guest experiences.
Ever-changing market conditions require lodging, tourism, and recreation venues to carefully consider whether their IT strategy is both resilient and flexible. Data collection and automation are front and center when it comes to workforce management, operations, and scenario planning. This level of technical innovation also demands a commitment to security, allowing guests to confidently engage with your products and services without the risk of personal data loss. Everforth Apex can deliver customized solutions that maximize the value of your customer data, with intuitive automation and proper governance.
Transforming Hospitality with AI
A Fortune 500 global hospitality and entertainment company revolutionized its operational systems through artificial intelligence, achieving an impressive 90% automation in deployments and delivery. Everforth Apex assembled a fit-for-purpose team skilled in machine learning, platform architecture, DevOps, and data engineering to breathe new life into a struggling modernization effort. Explore the journey towards a seamless, cost-efficient, and highly secure machine learning platform in this compelling case study.
Areas We Serve
Redefining Excellence in Hospitality
Stay ahead of customer expectations and optimize operational efficiency with innovative IT solutions that redefine the guest experience and streamline service delivery. Everforth Apex’ key service offerings for hospitality include:
- Strategy and Transformation: Enterprise leadership that empowers teams to deliver their best value.
- Artificial Intelligence: Personalized digital content and real-time analysis of guest needs.
- Application Development and Modernization: Scalable computing for high-performing booking, experience, and rewards platforms.
- Cybersecurity: Thoughtful controls to protect your assets, operations, and reputation.
Leadership
Kristin Cavaleri is the Executive Vice President of Consumer and Industrials at Everforth Apex, leading a global team of account professionals that specialize in consumer product life cycle, supply chain management, logistics, and personalized customer experiences. For over 20 years, Kristin has played a pivotal role in developing and supporting long-lasting client relationships through innovative technology solutions and unwavering commitment to customer service. Her organization is focused on driving digital transformation across a wide range of industries that include Retail, Food and Beverage, Hospitality, Transportation, and Diversified Consumers. These industries rely on Kristin's C&I team to provide strategy and execution for IT initiatives requiring expertise in emerging technology and a proven track record in organizational change management.