A well-known culinary brand fortifies its ERP after a ransomware attack, rectifying the immediate crisis and enhancing long-term security.
SITUATION
Our client, a company using an on-premises Enterprise Resource Planning (ERP) system, experienced a ransomware attack. This attack locked their system and disrupted operations, forcing them to run their business manually. They needed a quick solution to recover their data and enhance their system's security. The client reached out to Everforth Apex for help.
“A successful implementation is a team effort that includes the software provider, the implementation partner, and the customer. All three parties need to share a vision, priorities, and a sense of urgency to get something done. When everyone is aligned and there are clear decision-makers in each organization, you can make big things happen."
- Client COO & CIO
Everforth Apex, with its expertise in cloud-based ERP solutions, teamed up with Infor to tackle this problem quickly. Within a week, Infor set up a cloud environment, and Everforth Apex started the recovery process. Everforth Apex helped the client salvage most of the configuration from a recent backup and worked on rebuilding the lost configurations, documents, enhancements, and reports. Using their deep knowledge of the Infor CloudSuite Food and Beverage ERP suite, Everforth Apex deployed and implemented industry best practices on our client’s behalf. They provided ongoing support and optimized business processes to ensure a smooth transition to the cloud. The strong relationship between Everforth Apex and Infor enabled a rapid response and recovery, with the team prioritizing resources to ensure success and timely completion.
RESULTS
In less than two months, the client was back to running their operations on a world-class cloud-based ERP. The move to the cloud not only solved the immediate crisis but also offered long-term benefits such as industry best practices, enhanced security, automated backups, and reduced risk of future ransomware attacks. The collaboration between the client, Everforth Apex, and Infor, highlighted the importance of trust and teamwork in overcoming business challenges. The multi-tenant cloud-based Infor ERP solution provided additional benefits, including improved traceability, better financial controls, and enhanced efficiency in managing operations. The client is now better positioned for future growth and can rely on their ERP solution to support their expanding operations and customer needs.
