Job#: 3032683

Job Description:

Location: Redwood Shores, California (Onsite)

Employment Type: Contract

Duration: 12 months

Rate: $21-24

As the Receptionist, you will be the first point of contact for guests, employees, and partners, creating a welcoming and professional environment across our front desks and community space. This role combines guest services, operational support, and administrative responsibilities to ensure smooth daily operations and an exceptional visitor experience. You will be part of a collaborative reception team, supporting multiple locations and floating between offices as needed.

• Greet and acknowledge all employees and guests warmly, ensuring a positive impression.
• Check in guests, issue visitor or temporary badges, and offer lobby amenities.
• Support office tours and direct visitors, vendors, and service providers to the appropriate contacts.
• Maintain the appearance, cleanliness, and security of lobbies and community spaces.
• Provide transportation and local information support.
• Resolve employee and guest issues and feedback with professionalism.
• Perform administrative duties using G Suite, Slack, Envoy, and ticketing systems.
• Assign, track, and fulfill workplace requests through the designated help center.
• Order, track, and organize supplies for reception, copy areas, and community space.
• Support shipping and receiving, mail distribution, and lost-and-found logging.
• Report and track damages, facility issues, and AV or technology concerns.
• Provide on-site support during meetings, events, and programs, including setup and breakdown.
• Work as part of a coordinated reception team, floating between offices as needed.
• Uphold all company and site policies and procedures.
• Maintain confidentiality and protect sensitive information.

Education: A high school diploma or equivalent is required. Two or more years of college coursework is preferred.

Experience: This position requires two or more years of experience in a customer-facing role such as reception, hospitality, or customer service.

Skills: Candidates must have excellent communication, interpersonal, and organizational skills. Proficiency with G Suite, Slack, Jira, and Envoy is expected. The role requires the ability to lift and carry up to 50 pounds regularly.

• Knowledge of the local nonprofit, government, and organizational landscape.
• Experience with access control and basic security operations.
• Exposure to science or research organizations.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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