Job#: 3033460

Job Description:

Location: Indianapolis, IN (Onsite)

Employment Type: Contract

We are seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments. This role operates across desktop support, endpoint management, security compliance, and network-related challenges. The position requires moving fluidly across technical domains, owning problems end-to-end while balancing user experience, security requirements, and operational efficiency in a secure, enterprise-scale environment with federally regulated compliance requirements.

• Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment.
• Provide hands-on desktop support in an enterprise environment, including OS, hardware, and user-facing issues.
• Diagnose and address network connectivity issues, such as access restrictions, firewall rules, DNS, VPN, and IP/Port/URL filtering.
• Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness.
• Operate effectively across multiple functions, including endpoint management, support, security, and asset management, without reliance on rigid team boundaries.

• A Bachelor’s degree in information systems or a relevant field is required.
• Must have 3+ years of practical experience in the field.
• Practical experience managing enterprise desktops within a Microsoft Intune managed environment.
• Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment, including peripheral device management, asset management, and VOIP operations.
• Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters.
• Understanding and practical exposure to regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment (e.g., CIS benchmarks, STIG).
• Ability to self-manage work tasks using M365 based tools.
• Demonstrated ability to independently resolve issues and improve day-to-day operations with self-driven initiatives.

PLEASE NOTE:

Candidates must be able to obtain and/or maintain a Public Trust clearance as a condition and continuation of employment.

Pay Rate Range: $35.00/hour - $40.00/hour.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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