Job#: 3034953

Job Description:

Location:REMOTE

This role is responsible for the engineering and operational support of a cloud-only SharePoint Online and Microsoft 365 collaboration environment. The position focuses on administration, automation, governance, troubleshooting, and continuous improvement across SharePoint Online and related Microsoft 365 services, including AI-enabled tools like Copilot.

• Provide Tier 3 operational support for SharePoint Online and related Microsoft 365 collaboration services.
• Troubleshoot site collections, permissions, access, authentication, content management, and client-side issues.
• Execute PowerShell-driven workflows for bulk operations, site provisioning, and service improvements.
• Monitor service health, storage usage, sharing policies, and operational performance across SharePoint Online and Microsoft 365.
• Support SharePoint integrations with services such as OneDrive, external sharing, and AI-enabled tools like Copilot.
• Improve solutions for document management, workflows, and team collaboration.
• Support governance and administration for tools such as Power Automate, AvePoint, and eShare.
• Build and maintain PowerShell automation for administration, governance, and operations.
• Lead complex incident investigations and root-cause analysis for SharePoint and collaboration issues.
• Work with engineering, security, and product teams to maintain platform standards and governance.

• 3–5+ years of experience supporting SharePoint Online and Microsoft 365 services in an enterprise environment.
• Troubleshooting skills related to site management, authentication, permissions, and client issues.
• Experience supporting SharePoint integrations and automation solutions in an enterprise environment.
• Ability to work within enterprise security, compliance, and governance frameworks.
• Written and oral communication skills, including the ability to create documentation and collaborate with technical and nontechnical stakeholders.

• Familiarity with cloud-only Microsoft 365 administration, Entra ID, and modern identity and access management practices.
• Experience supporting large-scale enterprise cloud environments.
• Experience designing or extending SharePoint integrations, enterprise connectors, and Microsoft Graph-based solutions.
• Proficiency with PowerShell for scripting, automation, and bulk administration tasks.
• Hands-on experience with Power Automate, eShare, or similar workflow and governance tools.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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