Job#: 3035575

Job Description:

Change Governance Consultant

Large Banking Client

Hybrid schedule, 3x/week onsite in Charlotte, NC / Irving, TX

12+ month contract, W2 basis

Required Skills/Experience:

• Background in Change Management, specifically governance-focused
• Strong task and portfolio management skills
  • Ability to manage multiple change records & stakeholders simultaneously
• Banking/Financial Services industry experience
• Excellent relationship building/management skills
  • Will partner directly with diverse stakeholders and change owners heavily
• Strong task execution and organizational skills
  • Strong attention to detail, especially around documentation and compliance
• Ability to think quickly and manage high-pressure discussions (particularly in risk and compliance forums)
  • Comfort operating in a governance-focused, policy-driven environment
  • Confidence in facilitating large group meetings (up to ~50 participants)
  • Familiarity with concepts such as legal, risk, controls, and compliance reviews

Desired Skills/Experience (not required):

• Merchant Services exposure/experience

Core Responsibilities

·      This is a change governance role, not a traditional change manager or project owner – more focused on change governance and process adherence.

·      The primary responsibility is managing a portfolio of change requests and overseeing change governance – ensuring change requests follow policy, process steps, and required approvals.

• The role manages a portfolio of ~50 change records at various stages. Responsible for ensuring changes move through all required tollgates.
• Ensure proper documentation is in place and update records throughout the lifecycle.
• Facilitate key forums and meetings, including:
  • Weekly change intake sessions
  • Impact assessment forums
  • Leadership review sessions
  • Legal, Risk, Compliance, and Controls (LRCC) discussions
• **Heavy emphasis on relationship building with change owners. Role involves frequent interaction with senior leadership (SLT).
• Meet with change owners to understand their objectives. Guide stakeholders through required lifecycle steps, timelines, and deliverables. Hold them accountable.
• Coordinate scheduling and preparation for presentations and approvals.
• Ensure all required impacts (customer, employee, risk, AML, etc.) are documented.
• Track delays, capture reasons, and provide transparency into status.
• Support final readiness and sign-off prior to implementation.
• Close out change records upon completion.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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