Job#: 3036874

Job Description:

Location: Columbus, Ohio (Hybrid)

Hybrid Expectation: Very Flexible, but needs to be local/in office on an as needed basis.

Contract: 6 Month Contract to Hire Expected

The Scrum Master will support one or more product squads focused on delivering digital employee experiences. These experiences span collaboration platforms, endpoint and identity services, and workplace productivity tools. This role is responsible for guiding teams in Agile best practices, fostering a culture of continuous improvement, and driving consistent, incremental delivery aligned to business outcomes such as employee experience, adoption, reliability, and supportability.

• Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives).
• Coach teams on Agile principles, frameworks, and continuous improvement practices.
• Remove blockers and manage dependencies across cross-functional teams.
• Partner with product owners and stakeholders to ensure clear backlog prioritization and delivery alignment.
• Promote transparency through reporting, dashboards, and metrics tracking.
• Drive team accountability for delivering high-quality, incremental value.

Experience: 3–5+ years of experience as a Scrum Master or Agile Delivery Lead supporting product or platform teams. Proven experience facilitating Scrum events and applying Lean/Kanban principles for workflow optimization.

Technical Skills: Hands-on experience with tools like Azure DevOps or Jira (backlogs, boards, dashboards, reporting). Ability to navigate dependencies across technical domains (e.g., infrastructure, identity, networking, collaboration tools).

Additional Skills: Strong servant leadership skills with the ability to coach, mentor, and resolve team conflicts. Excellent communication skills (written and verbal) with strong stakeholder management capabilities.

• Agile certifications such as PSM I/II, CSM, SAFe Scrum Master (SASM), or Kanban (KMP).
• Familiarity with Microsoft 365 ecosystem (Teams, SharePoint, OneDrive, Viva, Power Platform).
• Exposure to endpoint management tools such as Intune and Autopilot.
• Understanding of ITSM/ITIL practices and service reliability concepts (SRE).
• Experience working in regulated or large enterprise environments.
• Familiarity with value and performance metrics frameworks (OKRs, DORA metrics, DEX, CSAT/NPS).

The pay rate for this position is between $53.00 and $60.00 per hour.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.