Job#: 3037533

Job Description:

Location: Austin, Texas (Onsite)

Our organization is seeking a Process Engineer to assess current business processes and identify opportunities for improvement in efficiency, quality, and overall experience. This role will partner with business leaders to redesign processes for AI-enabled and automation-supported execution, playing a key part in our operational transformation.

• Assess current business processes, workflows, handoffs, and pain points across functions.
• Identify opportunities to improve efficiency, quality, cycle time, and customer or employee experience.
• Partner with business leaders to redesign processes for AI-enabled and automation-supported execution.
• Document future-state workflows, operating procedures, controls, and business rules.
• Define process metrics and success measures to track adoption and performance improvements.
• Collaborate with data, technology, and AI teams to ensure process design aligns with implementation requirements.
• Support pilot execution, change management, and rollout planning for new ways of working.
• Facilitate workshops and stakeholder sessions to gather requirements and build alignment.

Education: A bachelor’s degree in a relevant technical or engineering discipline is required.

Experience: A minimum of 10 years in process improvement, business process design, operations excellence, or transformation roles is required. Experience supporting digital transformation, shared services, or enterprise workflow redesign is also necessary.

Skills: Candidates must have analytical and problem-solving skills, with the ability to map and evaluate workflows. The role requires experience working with cross-functional teams and the ability to convert business problems into structured process requirements. Strong communication, facilitation skills, and the ability to create clear process documentation are essential.

• Familiarity with automation, AI-enabled workflows, BPM, Lean, or Six Sigma methodologies.
• Exposure to AI-assisted process automation, document processing, or decision-support workflows.
• Executive presence and credibility with management teams.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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