Job#: 3038071

Job Description:

Location: Toronto, Ontario (Hybrid)

The BA Manager is responsible for leading and governing the Business Analysis practice across a technology regulatory portfolio, ensuring high-quality requirements and aligned execution. This role owns the BA Centre of Excellence (COE) and combines deep BA expertise with people leadership and portfolio-level oversight. This is a management and governance position, not a hands-on delivery role.

• Lead, coach, and mentor a team of BA Leads and BA Consultants, providing guidance on analysis, deliverables, and stakeholder engagement.
• Provide day-to-day oversight of BA work, including structuring work packages, assigning responsibilities, and ensuring timely delivery.
• Own and operate the BA Centre of Excellence (COE), defining standards, frameworks, and methodologies for the practice.
• Establish and enforce requirements management standards and ensure consistency in documentation and validation practices.
• Ensure requirements are clearly articulated, traceable, testable, and aligned to business outcomes.
• Provide leadership across the end-to-end requirements lifecycle, from intake and elicitation to validation.
• Maintain an end-to-end view across the portfolio, identifying interdependencies, risks, and opportunities.
• Lead and guide BAs in performing data analysis to support decision-making.
• Drive continuous improvement in requirements practices, tools, and delivery efficiency.
• Build strong relationships with business, technology, and regulatory stakeholders.

• 10+ years of experience in Business Analysis, with demonstrated leadership responsibility.
• Proven people management experience (direct or matrix), including coaching, mentoring, and performance management.
• Strong understanding of Agile and SDLC methodologies, including backlog management and the requirements lifecycle.
• Deep expertise in requirements elicitation, analysis, documentation, and validation.
• Experience working in regulatory, risk, or transformation programs.
• Strong data analysis and problem-solving skills, with the ability to derive actionable insights.
• Excellent stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience delivering regulatory programs in banking (e.g., AML, KYC, Tax/FATCA, CRS, Financial Crime).
• Strong understanding of regulatory compliance, audit, and reporting requirements.
• Experience working across complex, multi-stream regulatory portfolios with strict timelines.
• Experience developing end-to-end multi-year roadmaps with different lines of business and managing intake pipelines.

• Previous experience with a major financial institution is a strong plus.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.