Job#: 3039110

Job Description:

Location: San Francisco, California (Remote)

As a Business Systems Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders across the organization to understand their requirements, configure systems, and ensure our business technology ecosystem operates efficiently and effectively. This role combines analytical thinking with technical expertise to design, implement, and maintain systems that drive operational excellence.

• Drive end-to-end delivery of technical projects from conception through launch.
• Configure and customize business systems to meet specific organizational needs, including user permissions, workflows, and integrations.
• Manage technical vendor evaluation for business applications, including contract negotiations, service level agreements, and ongoing vendor performance assessment.
• Create and maintain comprehensive system documentation, including process flows, user guides, and technical documentation.
• Lead knowledge management initiatives to ensure institutional knowledge is captured and accessible.
• Own technical risk assessment and mitigation strategies.
• Analyze business processes to identify opportunities for automation and optimization.
• Act as a liaison between technical teams and business users.
• Conduct system testing, validation, and user acceptance testing for new implementations and updates.
• Provide ongoing support and training to end-users.
• Monitor system performance and usage metrics to identify areas for improvement.
• Collaborate with cross-functional teams to ensure seamless system integration.
• Stay current with emerging technologies and industry best practices in business systems management.

• 5+ years of experience as a Business Systems Analyst or in a similar role within a technology-focused environment.
• Proven project management experience, including ownership of large-scale initiatives.
• Strong technical expertise within the finance domain.
• Experience leading or contributing to complex system implementations, large-scale platform integrations, or customer-facing software development projects.
• Experience with systems configuration and customization across various business applications.
• Skilled at requirements gathering and translating business needs into technical specifications.
• Experience managing vendor relationships and evaluating technology solutions.
• Effective communication skills to bridge the gap between technical and non-technical stakeholders.
• Experience with API integrations and iPaaS solutions.

• Experience with enterprise-level business systems.
• Knowledge of database management and SQL.
• Experience with project management methodologies such as Agile or Scrum.
• Certifications in relevant business systems or project management.
• Experience with business intelligence and reporting tools.
• Experience working in high-growth startup environments.
• Knowledge of ITIL or other IT service management frameworks.
• Experience implementing knowledge management systems or intranets.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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