Job#: 3040156

Job Description:

Position Summary:

The MAPICS Lead is a strategic leadership role within the Global Applications organization, which is responsible for business technology strategy, solution delivery, service management, and stakeholder engagement. This role is accountable for the delivery and support of the Infor XA (MAPICS) platform, ensuring the stability, scalability, and performance of the MAPICS environment while aligning with enterprise standards and business strategy. The MAPICS Lead builds and leads a high-performing MAPICS delivery and support team to sustain operations and enable key initiatives, while also providing key input to MAPICS modernization and replacement strategy(s) to transition the organization toward future-state ERP capabilities. This role balances operational excellence with business priorities to ensure continuity of current systems while driving long-term business value.

Job Responsibilities:

• Provide functional and technical expertise in MAPICS (Infor XA) across manufacturing, supply chain, finance, and sales.
• Lead the design, delivery, and support of end-to-end MAPICS solutions across systems and business processes.
• Facilitate fit/gap analysis and validate solution designs to ensure alignment with business needs and standard functionality.
• Oversee enhancements, integrations, conversions, and custom development within the MAPICS ecosystem, including AS400 technologies.
• Guide system design, development, and troubleshooting to deliver scalable, maintainable solutions.
• Integrate MAPICS with external systems and partner with architects to ensure alignment with enterprise standards.
• Ensure adherence to development standards, documentation, and overall delivery quality.
• Drive team incident response, including escalation management and root cause analysis for production issues.
• Oversee transition of solutions into support through effective knowledge transfer and readiness planning.
• Drive continuous improvement across MAPICS delivery, support, and operational processes.
• Communicate status and coordinate across stakeholders, vendors, and delivery teams to ensure effective execution.
• Build, lead, and develop a high-performing team through hiring, mentoring, and succession planning.
• Establish governance, standards, and best practices for MAPICS delivery and lifecycle management, including support for M&A and integrations.
• Lead the MAPICS replacement strategy, including platform evaluation, roadmap definition, migration execution, and risk mitigation.
• Ensure MAPICS environment adheres to SOX or other applicable regulatory requirements
• Support internal and external audits related to SOX/IT controls and change management processes

Job Requirements: 

• 10 years of ERP experience, with strong focus on Infor XA / MAPICS preferred. 
• Deep expertise in MAPICS, including AS400 platform architecture and production support.
• Strong technical knowledge of RPG, CLLE, SQL, DB2, and integration approaches.
• Proven experience leading teams and delivering complex, cross-functional solutions.
• Experience with ERP transformation and modernization initiatives preferred.
• Strong knowledge of manufacturing, supply chain, order management, and finance processes.
• Strong analytical, organizational, and problem-solving skills.
• Effective communication skills with both technical and business stakeholders.
• Ability to operate in fast-paced, global environments and manage competing priorities.
• Ability to work independently and within geographically distributed teams.
• Willingness to travel as needed.
• Bachelor’s degree in Information Systems, Business, or related field preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.