Job#: 3041283

Job Description:

We are seeking an experienced AI/LLM Test Engineer who combines strong troubleshooting expertise, prompt engineering knowledge, and software testing experience to help validate and optimize AI-driven applications. This role will focus on identifying issues, improving model performance, and ensuring high-quality software delivery across complex systems.

Troubleshooting & Problem Resolution

• Investigate and resolve complex technical issues through systematic debugging techniques.
• Analyze application and system logs to identify root causes and recommend solutions.
• Perform performance profiling and diagnostics to improve application efficiency and reliability.
• Support incident response activities, including issue triage, analysis, and resolution.

Prompt Engineering

• Design, develop, and optimize prompts for various AI models, user personas, and business use cases.
• Apply few-shot and zero-shot prompting techniques to guide model behavior and improve output quality.
• Create prompts that enable seamless interaction with APIs, databases, and external tools.
• Evaluate and refine prompt performance to support accuracy, consistency, and user experience.

Functional Testing & Quality Assurance

• Execute end-to-end functional testing for AI-enabled and traditional software applications.
• Utilize test management and automation tools such as Jira, qTest, Merlin, Selenium, and WebdriverIO.
• Track, document, and manage defects throughout the testing lifecycle.
• Collaborate with development teams to ensure quality standards are met across releases.
• Apply strong knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) to support testing strategy and execution.

• 5+ years of experience in troubleshooting, debugging, and production support.
• 2+ years of experience in prompt engineering or working with generative AI/LLM-based solutions.
• 5+ years of experience in functional testing and quality assurance.
• Hands-on experience with test management, automation, and defect-tracking tools.
• Strong analytical and problem-solving skills with the ability to identify root causes and drive resolution.
• Excellent communication and collaboration skills in cross-functional environments.

• Experience testing AI, machine learning, or generative AI applications.
• Familiarity with API testing and integrations.
• Exposure to cloud-based applications and modern software development practices.
• Experience working in Agile environments.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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