Job#: 3043345

Job Description:

Location: Redmond, Washington (Onsite)

COMPENSATION: $57 - $67 HOURLY

We are seeking a UX Researcher to uncover user insights and feedback that guide early research and advanced development for the future of augmented reality. The ideal candidate will demonstrate a rigorous, primarily quantitative approach to UX research with qualitative fluency and have experience developing audio-related solutions. This role involves working with multi-disciplinary hardware and software teams to advance augmented reality product and research science.

• Design and conduct research to guide the development of novel audio-centric augmented reality and smart glasses user experiences, with a focus on hearing-related features.
• Utilize primarily quantitative UX research approaches such as lab-based experimentation, psychophysical/psychoacoustic methods, statistical analysis, and surveys, supplemented by qualitative methods.
• Work with engineering and stakeholders to shape and develop iterative perceptual evaluations.
• Support research execution as part of an on-team evaluation program, coordinating regular feature evaluation sessions.
• Evaluate and iterate on hearing features by understanding how users perceive, interact with, and benefit from augmented audio experiences.
• Translate research insights into actionable, measurable UX recommendations and drive implementation with cross-functional partners.
• Independently complete research, including data collection, data analysis, and reporting.

Education: MS in Human Factors, Cognitive Psychology, Neuropsychology, Perceptual Psychology, Speech and Hearing Sciences, or a related UX field.

Experience: 2+ years of experience conducting applied research on consumer products with an emphasis on lab-based and remote quantitative methods in an industry setting. 1+ years of experience working in cross-functional teams.

Technical Skills:

• Strong foundation in quantitative research, including experimental design, inferential statistics, and data visualization.
• Experience conducting lab-based perceptual or behavioral studies in an audio-related field (e.g., hearing science, audio quality evaluation, spatial audio).
• Proficiency with standardized perceptual/audio evaluation methodologies (e.g., MUSHRA, paired comparisons, adaptive staircase procedures).
• Experience developing and implementing custom research metrics or scoring frameworks.
• Experience with qualitative research methods (e.g., interviews, usability studies).

• PhD in Human Factors, Cognitive Psychology, Neuropsychology, Perceptual Psychology, Speech and Hearing Sciences, or a related UX field.
• 2+ years of experience conducting attitudinal or behavioral research with audio and audio-related devices.
• Experience using psychophysical/psychoacoustic methods.
• Experience creating novel evaluation metrics and implementing them programmatically (e.g., Python, R, MATLAB).
• Advanced proficiency in statistical analysis and data visualization (e.g., R, Python).
• Experience working on hearing-related topics in research or applied settings.
• Prior experience in qualitative methods, including interviews and usability tests.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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