SITUATION
Our client, a large non-profit healthcare payor, aimed to centralize their regional health plan. They envisioned a cohesive network of contracted and non-contracted providers serving multiple lines of…
Business coaching has evolved from fad to fundamental. Adopting coaching techniques into your everyday interactions creates learning environments and empowers team members to develop new skills and competencies so everyone can keep up and adapt…
SITUATION
A healthcare client was seeking a partner to outsource the entire coding process including tighter management to increase productivity and reduce the Discharged Not Final Billed (DNFB), which was near $30 million. Other…
The unexpected chaos of 2020 left our society feeling more anxious, burned out, and isolated than ever, weakening output. Research from a recent Microsoft study revealed 70% of employees reported higher stress levels and 40% are…
We had the pleasure of hosting Bob the BA to give a webinar entitled ‘Fail Fast – Fail Safe” which included great tips on how to adjust your mindset to embrace failure, lessons to “fail iteratively,” and insight on how finding our inner child to…
