SITUATION
Our client maintained legacy websites to support its operating divisions across multiple hosting providers. They wanted to consolidate these platforms into a cohesive…
SITUATION
Our client, a health system, had customer and payment data stored on aging legacy systems that were not compliant with current government regulations. They needed assistance implementing a new Salesforce instance to migrate their…
AI is not just a tool for efficiency, but a catalyst for reimagining how organizations connect with their customers. While many CX initiatives focus on streamlining workflows or reducing service costs, the real opportunity lies in using AI to…
Hiring fraud is unfortunately on the rise, with scammers taking advantage of hopeful job seekers. The Better Business Bureau recently…
SITUATION
Our client, a Fortune 500 Gas and Electric Utility, sought to improve their electric landbase GIS mapping following a flawed data merge that left them with numerous inaccuracies. This, in turn, generated…
