Production Support and Issue Resolution
SITUATION
A global bank required ongoing production support and defect resolution for their online and mobility systems. The key objectives of this initiative were to receive daily issue…
SITUATION
A global bank required ongoing production support and defect resolution for their online and mobility systems. The key objectives of this initiative were to receive daily issue…
SITUATION
Our client was awarded a federal contract providing enterprise hardware support for around 30 federal installations across the U.S. They needed a strategic partner to help them deliver on the…
SITUATION
Our client needed help enhancing their online presence. They were seeking a partner with Agile expertise who could provide development and operations support for a number of websites, including both customer-…
SITUATION
Our client, a leading manufacturer of genomic profiling tests, received audit observations with FDA 21 CFR Part 820 and ISO 13485 as related to CAPA (Corrective and Preventive Action) management. Being relatively new…
SITUATION
A healthcare client was seeking a partner to outsource the entire coding process including tighter management to increase productivity and reduce the Discharged Not Final Billed (DNFB), which was near $30 million. Other…