IT Service Desk
SITUATION
Our client, an American hospitality and entertainment company, sought a partner to provide consultants for their new Service Desk within a short time frame. Their previous Service Desk was located offshore and was…
SITUATION
Our client, an American hospitality and entertainment company, sought a partner to provide consultants for their new Service Desk within a short time frame. Their previous Service Desk was located offshore and was…
SITUATION
Our client was seeking a partner to assist with architecting, building, testing, and implementing an interoperability layer. Interoperability enables health information systems to work together…
SITUATION
Our client, a world leader in vacation rental services, wanted to accelerate the rollout of new features in their technical environment. Accelerating the deployment exposed many issues with our client’s transaction…
SITUATION
Our client was seeking to evaluate and assess existing systems, procedures and controls for potential gaps. They also desired a partner that could begin implementation of any corrective actions identified during…
SITUATION
A leading global solar innovation firm experienced gaps in reporting and analytics capabilities. Their system consisted of five international databases that allowed for data storage but lacked the ability to be…