SITUATION
Our client, a prominent health system in the Southeast, was implementing an enterprise-wide ERP replacement and transformation strategy. Their internal resources were struggling to support legacy ERP…
SITUATION
Our client is a consumer industrial business specializing in the mining, extraction, and refinement of raw materials. A decade ago, the client offshored identity management and security support service desks. Through…
SITUATION
Our client needed to address a skills gap in Peoria, Illinois, their local market. They needed project coordinators with Microsoft Project experience, which few local companies used, providing little incentive for…
What makes a requirement great? Is it INVEST, DEEP, or DIVE? These are great, and I suggest you follow their principles, but don't create unnecessary requirements. Instead of spending your valuable time trying to anticipate every question or…
At some point during your career you will have to confront your professional fears. Whether it be public speaking, interfacing with difficult customers or peers, learning industry jargon, or keeping up with the ever-changing technology landscape…
