Solution
Enterprise Transformation
Case Study
Enterprise Transformation
Enabling Tool Adoption with Organizational Change Management
SITUATION
Our client sought to adopt a formal Organizational Change Management (OCM) strategy to overcome the negative perceptions of past communication initiatives, which suffered from…
Case Study
Managed Support
Enterprise Networking Insourcing
SITUATION
Our client wanted to identify a strategic partner to support their business and placed a priority on cost savings. The new partner would need to provide a managed service for a business unit that provides walk-up and remote…
Case Study
Managed Support
Enterprise Level 1 Help Desk
SITUATION
Our client maintains a level one help desk for all of its approximately 275,000 employees across the US for any basic technical support needs. This group historically had used a group of vendors in a staff augmentation model…
Article
ServiceNow Partner
Connecting All Aspects of Business with ServiceNow
The ongoing digital transformation of business accelerated during the pandemic and continues apace. Remote work and the need for improved collaboration tools were obvious drivers, along with the enormous cybersecurity challenges posed by having…
