SCOPE AND OBJECTIVES
Our client implemented a new food service software system and engaged Everforth Apex to provide level one help desk support for the point-of-sale software in restaurants across the country.
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SITUATION
Our client, a large financial services company, was looking to improve their existing workforce by hiring more technically savvy resources. The client’s goal was to onboard 40 full-time application development…
There are times when requirements gathering and elicitation just does not go as planned. When it comes to getting someone talking the FBI knows what it takes. The FBI teaches people how to identify when someone is resisting, the natural human…
SCOPE AND OBJECTIVES
Our client's temporary staffing model is a 'one-stop-shop' methodology, selecting a single staffing vendor to support all functional areas. Through stellar customer service and a history of outstanding performance…
SITUATION
Our client maintains a level one help desk for all of its approximately 275,000 employees across the US for any basic technical support needs. This group historically had used a group of vendors in a staff augmentation model…
