What role does purpose play at work? New research shows that it is one of three elements that create an engaged workforce. So how do you help your employees find their purpose and use it at work? In this highly practical session, you will…
The confidence gap is real. Research shows that compared with men, women don't consider themselves as ready for promotions, they predict they'll do worse on tests, and they generally underestimate their abilities. Success, it turns out,…
Every organization recognizes that superior customer service is a competitive advantage. Surprisingly, less than 10% offer specific customer service training to employees. This session explores the definition of customer service, why great…
In this session, certified Body Language Expert, Big 5 Personality Expert, & Data/BI Director Jeff Baird shares tips around:
Did you know that two individuals can send up to 800 nonverbal cues in the span of 30 minutes? That with up to 70% accuracy, people can predict the outcome of an election, interview, etc. based on pictures of the individuals body language?…
