SITUATION
Our client launched an industry-first institutional asset servicing (Bitcoin) from their innovation lab into a standalone business group. They were seeking a partner to provide…
SITUATION
Our client, an integrated marketing company, needed to migrate their systems from Salesforce Classic to Lightning. Specifically, they needed to fine-tune their Salesforce implementation to improve security and update…
SITUATION
Our client is a consumer industrial business specializing in the mining, extraction, and refinement of raw materials. A decade ago, the client offshored identity management and security support service desks. Through…
SITUATION
Our client, a Fortune 50 Federal Integrator, engaged us to help relocate, build, manage and provide continuous improvement of a Tier 1 and 2 Enterprise Service Desk for the TSA. The service desk call volume was…
SITUATION
Our client, a prominent American entity in financial market infrastructure, recently faced the challenge of key telecom service team members nearing retirement, unknown to their wider team. Recognizing…
