SITUATION
Our client utilized hundreds of applications on the OutSystems platform, which was nearing the expiration of its license. Renewing the platform would entail significant expenses. Using Power Apps…
SITUATION
Our client needed to establish a platform to ensure the proper payment of all health claims, both pre-pay and post-pay. Their process to handle incorrect claims was highly manual, leading to the…
SITUATION
Our client was facing ongoing financial stress from recent acquisitions, which was further exacerbated by the economic factors associated with the COVID-19 pandemic. They recognized that digital transformation investments were key…
SCOPE AND OBJECTIVES
Our client, a financial services institution, was in the process of a significant automation initiative and required a partner that could deliver personnel to assist with the design, implementation, and…
SITUATION
A U.S. state’s IT department was initially utilizing a previous installation of ServiceNow IT Service Management (ITSM) to maintain their internal IT services, but they were concerned that their users were not adopting the Service…
