A Fortune 200 oil and gas exploration and production company utilizes Apex's Prime Supplier solution to restructure their IT workforce program.
SITUATION
Our client was facing ongoing financial stress from recent acquisitions, which was further exacerbated by the economic factors associated with the COVID-19 pandemic. They recognized that digital transformation investments were key to growing their business, but faced significant pressure to reduce technology-related spend. In addition to tangible cost savings, they wanted to optimize their partnerships and improve efficiencies with their large and unmanaged ecosystem of suppliers. The client approached multiple vendors in search of creative solutions for managing their workforce, and selected us as the Prime Supplier for their IT contingent labor program because of our competitive pricing model and proven history providing quality consultants.
SOLUTION
We provided a comprehensive Prime Supplier solution, becoming the client’s exclusive preferred supplier responsible for procuring all their IT contingent labor needs. Primary objectives were to increase service levels, reduce costs, reduce turnover, and provide top notch digital talent. The project scope included all skills across the CIO organization with a wide range of technical practice areas including SAP, data and analytics, PMO, cloud, and Agile software development. Our solution optimized the client’s technical workforce by:
- Establishing and monitoring key metrics such as KPIs and SLAs related to recruiting, screening, onboarding, consultant performance, and off-boarding
Achieved 20% Cost Savings and High Client Satisfaction Scores
- Driving efficiencies in the sourcing process
- Implementing high-touch performance management of consultants
- Standardizing rates
- Dedicating a single point of contact to simplify stakeholder engagement and communication
RESULTS
We have deployed more than 50 technical consultants in the first six months since our Prime Supplier program launched. The Prime Supplier solution has enabled the client to reduce IT staffing spend by 20%, while also delivering improved efficiencies in the sourcing, interviewing, onboarding, and consultant performance management processes. Our solution resulted in a high level of client stakeholder satisfaction; our recent hiring manager survey resulted in an average rating of 4.7 out of 5. Additionally, our program has empowered the client with improved visibility into their overall consultant population as well as reduced risks related to worker misclassification and compliance.
