SITUATION
Our client, an American multinational financial services corporation, had a critical customer satisfaction issue. There was an absence of a function to cancel grant recommendations by donors online…
In software architecture, modularity and granularity are very different. Modularity is about the breaking apart of systems into smaller deployment units, whereas granularity is about the size of those separate deployment units. In this session,…
*If you have a CompTIA certification, CompTIA has approved this webinar for 1 CEU credit for all of their certifications: A+, Data+, Network+, Security+, Cloud+, Linux+, CySA+, PenTest+ and CASP+!*
As…
Current research indicates that losing a customer can cost a business over $50,000 in that relationship's lifetime value. When you work with difficult customers, you can't choose how they will act. You can only decide how you will act or react.…
Frank Bernieri, Professor at Oregon State University, wanted to see how important first impressions were during an interview. He had professionally trained interviewers watch 20 min videos of interviews and rate the individual on different…
