SITUATION
Our client was awarded a federal contract providing enterprise hardware support for around 30 federal installations across the U.S. They needed a strategic partner to help them deliver on the…
SITUATION
Our client needed to resolve issues with portfolio management, unsustainable planning, execution of work, and technical constraints. Their goal was to create end-to-end teams focused only on…
SITUATION
Our client needed to replace their inefficient support desk program by addressing critical gaps in their service desk workforce and decreasing support ticket resolution times. They were seeking…
SITUATION
Our client needed project managers to assist with an influx of business resulting from the implementation of a custom software solution. The smaller size of the company’s existing HR department and recruiting team meant that they…
SITUATION
Our client needed a strategic partner to help ramp up their call center workforce in order to support their yearly open enrollment period for health and pension benefits. This period involved seven locations to fill with…
