SITUATION
Our client was creating reports in PowerPoint and pulling data from Business Objects into a MS Access Database for email distribution. Due to the time-consuming process, the client needed a partner…
SITUATION
Our client needed to automate their current process for maintaining fee schedules in their pricing system. The existing process was a manual effort that required an employee visit…
SITUATION
Our client was awarded a federal contract providing enterprise hardware support for around 30 federal installations across the U.S. They needed a strategic partner to help them deliver on the…
SITUATION
Our client needed to resolve issues with portfolio management, unsustainable planning, execution of work, and technical constraints. Their goal was to create end-to-end teams focused only on…
SITUATION
Our client needed to replace their inefficient support desk program by addressing critical gaps in their service desk workforce and decreasing support ticket resolution times. They were seeking…
