Use the MyApex Time Management system to manage your time and expenses weekly.

Frequently Asked Questions

Q. Where can I find my Consultant ID?
A. Your Consultant ID can be found in your MyApex Welcome email which will be received during your first week of work or by contacting the Contractor Care team.

Q. When are my hours and expenses due within the MyApex?
A. All hours and expenses are due no later than 11:59 PM (EST) every Sunday.

Q. I have created my account and logged in, but the system is stating I do not have any active assignments. What should I do?
A. This generally means our system upload has not occurred or is in progress. Contact the Contractor Care team to inquire about the status or check back again later.

Q. What else can I do within the MyApex?
A. The system has many helpful features. You can:

  • Access the MyApex Contract Employee Portal
  • Enter hours/expenses (if applicable) worked
  • Set up, view, and update direct deposit information
  • View paychecks
  • Update some personal information

Q. I am following the instructions and entering all my information, but I am still having trouble creating my account or entering my hours. Who can I call to assist me?
A. If you run into any issues, such as problems with the site or forgotten passwords, please reach out to:

Contact Contractor Care
Phone: 866-612-2739 
Email: [email protected]
Hours: Monday – Thursday 8:00 A.M. EST – 6:00 P.M. EST
Friday: 8:00 A.M. – 8:00 P.M. EST

For more information, view the MyApex guides for U.S. Employees and Canadian Employees. 

Frequently Asked Questions